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Conflict ManagementContains 2 Component(s), Includes Credits
Workplace conflict is normal, but it’s often hard to tell when discord has moved beyond the trivial office drama into more destructive territory.
Workplace conflict is normal, but it’s often hard to tell when discord has moved beyond the trivial office drama into more destructive territory. If not handled well, workplace conflict can trigger harsh feelings, create fear and resistance, and cause teams to break apart. Managed properly, conflict can actually be the catalyst for improving the work environment.
Join Dr. Ruth Walkup in a webinar that focuses on conflict management and how healthy, problem-focused conflicts should be welcomed when the outcome is better processes, activities, decisions, or relationships within the organization.
You and your staff will discuss:
- How to keep conflicts healthy and principled
- A theoretical model with which to view conflict
- An introduction to basic conflict management skills grounded in emotional intelligence and interest-based dialoging principles
Associate, Commonwealth Centers for High Performance Organizations
Dr. Ruth Walkup is an associate with the Commonwealth Centers for High Performance Organizations. She is a cultural anthropologist with more than 10 years in public service with the United States government and more than 25 years of experience in foreign assistance and development. Dr. Walkup served with the U.S. Agency for International Development in Washington, DC, in the U.S. Department of Health and Human Services (HHS) in the Office of Global Affairs of the Secretary of HHS (Washington, DC), and most recently in Zimbabwe as a U.S. diplomat directing activities of the U.S. Centers for Disease Control and Prevention (CDC).
The Evolution of Priority Based BudgetingContains 2 Component(s), Includes Credits
Many local governments are turning to Priority Based Budgeting to help them stay within their financial means by focusing resources on the results most relevant to their communities.
Many local governments are turning to Priority Based Budgeting to help them stay within their financial means by focusing resources on the results most relevant to their communities. Join us in a webinar to discuss the evolution of this system and how your organization can look through a “new lens” for evaluating resource allocation in a far different manner than traditional budgeting systems.
You and your staff will discuss:
- How to accurately align scarce resources with highest priorities
- How to rank services by residents’ willingness to pay for them
- The process of deciding which programs are better served through partnerships with other community service providers
- Evaluating which services should stop being provided
- Locating overlaps in services being provided by multiple entities in the same jurisdictions
- Pinpointing where local governments are competing against businesses in their own communities
Co-founder, Center for Priority Based Budgeting
Chris Fabian is co-founder of the Center for Priority Based Budgeting, an organization whose focus is to help local governments achieve Fiscal Health and Wellness during these challenging economic times. Chris has served as a local government practitioner as well as offered consulting and advisory services to numerous local governments across the country. Most significantly, his work has centered on the budget process as a lever to produce results, accountability and change; performance and outcome-based management; and rigorous financial analysis and strategy. Pursing the objectives of “Budgeting for Outcomes” (BFO), Chris helped lead the implementation of BFO in the city of Ft. Collins, Colorado, one of the leading organizations using this approach and is now assisting with their conversion to a Priority Based Budgeting model. Most recently Chris has served as a budget practitioner with Jefferson County, Colorado, where he incorporated the lessons learned from BFO into the development of the Priority Based Budgeting process. Chris has served as a senior management advisor for ICMA and a frequent regional trainer and workshop presenter for GFOA. With Jon, he has been a speaker and workshop facilitator at numerous national, regional and state conferences across the United States and Canada. He holds a B.S. in engineering from the Colorado School of Mines.
City Manager, Augusta, Maine
Bill Bridgeo began his career in municipal government in 1976 when he became the Assistant Town Manager of Killingly, Connecticut. Three years later he was sworn in and spent six years as City Manager of Calais, Maine. Thereafter, he served for eleven years as City Manager of Canandaigua, New York and for the past twenty-one years has been City Manager of Augusta, Maine. He holds a BA in Political Science from St. Michaels College in Vermont and an MPA from the University of Hartford. He has been active throughout his career in his state and national professional organizations including service as the President of the New York State Municipal Management Association. He was a founding member of the ICMA University’s Board of Regents. He was the 2007 recipient of the Maine Town and City/County Management Association’s Manager of the Year Award. He currently serves on the Executive Board of the Maine Municipal Association and the Ethics Committee of the Maine Town and City Managers Association. He also chairs the executive board of the Maine Service Center Coalition.
He is a member of the adjunct faculties of the University of Maine at Augusta (where he teaches courses in municipal administration) and Thomas College (where he has taught graduate courses in ethical leadership). He is married to Janice Church Bridgeo and they have two grown children.
Cybersecurity: A National Asset and Homeland Security PriorityContains 2 Component(s), Includes Credits
Learn about the cybersecurity threat environment and free/low-cost resources for local governments to manage these threats.
Nearly 1 million new malware threats are released every day. Learn about the cybersecurity threat environment and free/low-cost resources for local governments to manage these threats. Join the Center for Public Safety Management and the Department of Homeland Security in this event.
You and your staff will discuss:
- The current cybersecurity threat environment
- Cybersecurity and its impact on local government
- How local governments can manage cyber risk
- Resources and programs for local government
Program Lead, State, Local, Tribal, and Territorial Cybersecurity Engagement Program
Erin Meehan is the program lead of the State, Local, Tribal, and Territorial Cybersecurity Engagement Program within the Department of Homeland Security’s Office of Cybersecurity and Communications (CS&C). In her role, Erin has worked to build strong partnerships with associations such as the National Governors Association and National Association of Counties, as well as state chief information officers and chief information security officers, and governor’s homeland security advisors to help state and local governments strengthen their cybersecurity postures. To this end, Erin’s program brings to bear all of the programs and resources CS&C has to offer.
Stacey A. Wright
Security Operations Center manager, Intel Program at the Center for Internet Security (CIS)
Stacey A. Wright is the Security Operations Center (SOC) manager - Intel Program at the Center for Internet Security (CIS) where she runs the day-to-day operations of cyber intelligence analysis program within the Multi-State Information Sharing and Analysis Center (MS-ISAC). The intelligence program is specifically focused on state, local, tribal, and territorial government issues, and is dedicated to providing comprehensive, actionable intelligence analysis for state, local, tribal, and territorial governments. Prior to her employment at CIS, Stacey was the cyber intelligence analyst for the Federal Bureau of Investigation (FBI) Albany Division, where she was responsible for coordinating the local cyber intelligence program, and served as the FBI's liaison to MS-ISAC. Stacey began her career as an information systems specialist for a city's emergency communications and fire departments. She is a formally trained FBI intelligence analyst, a national speaker on cyber crime, and a former member of the U.S. Intelligence Community (IC) Advanced Analyst Program.
Supreme Court Rulings: What Local Government Managers Need to KnowContains 2 Component(s), Includes Credits
The Supreme Court issued a plethora of decisions big and small that require cities and counties to make lots of changes.
Did you know that virtually every local government will have to rewrite their sign ordinances to be in compliance with the law? The Supreme Court issued a plethora of decisions big and small that require cities and counties to make lots of changes. ICMA University welcomes Lisa Soronen, executive director of the State and Local Legal Center, to discuss what you need to know about the recent Supreme Court Rulings and what you need to do to comply with them.
You and your staff will discuss:
- The sweeping impact of the new sign code case
- The same-sex marriage case
- The hotel registry ordinance case
- A cell phone tower case
- A fair housing case
- A jail case
- And many others
Executive Director, State and Local Legal Center
Lisa Soronen is the executive director of the SLLC. Prior to joining the SLLC, Lisa worked for the National School Boards Association, the Wisconsin Association of School Boards, and clerked for the Wisconsin Court of Appeals. She earned her J.D. at the University of Wisconsin Law School and is a graduate of Central Michigan University.
Long-Term Disaster RecoveryContains 2 Component(s), Includes Credits
Obtaining the right mix and number of people to support disaster recovery operations is critical to disaster recovery success and efficient use of funding.
All disasters are local and so, too, are disaster recovery efforts. But many local governments find it difficult to manage the myriad recovery activities following a major catastrophe. Obtaining the right mix and number of people to support disaster recovery operations is critical to disaster recovery success and efficient use of funding. Join LMI, Upper Swatara Creek Watershed Recovery (Penn.), Schuylkill Conservation District (Penn.), and the Pennsylvania Department of Community and Economic Development in a webinar to explain the basics of disaster recovery staffing.
You and your staff will discuss:
- What recovery activities communities should plan for and staff
- How to design an organizational structure that supports long-term recovery decision making and execution
- What steps to use to identify disaster recovery staffing shortages and fill the gaps
- Where to go to identify human resources to fill the gaps and how to decide which is the best source for the disaster recovery activity
- A case study of a local community’s disaster recovery effort including coordination with the public and the private sector, local involvement, and project decision-making and staffing. (Upper Swatara Creek Watershed Recovery, Pennsylvania)
- An example and lessons learned for coordinated support of local recovery efforts at the state level (Pennsylvania Recovery Resources Team (RRT) program)
Commonwealth Disaster Recovery Coordinator
Jeffrey Allen is the first Commonwealth Disaster Recovery Coordinator, a position he has held since May, 2013. Jeff is a 1993 graduate of the Pennsylvania State University where he majored in international politics and minored in national security studies and military science. Upon graduation, he received a commission in the United States Army as an infantry officer. He served in a variety of leadership positions in the 2nd Infantry Division, 101st Airborne Division, 82nd Airborne Division, Training and Doctrine Command, and Forces Command, and NATO. He has had assignments in Korea, Turkey, and Germany as well as numerous stateside postings. He has had a number of combat deployments including Iraq in 2004 where he served as a combat advisor in the second Battle of Fallujah, Iraq in 2008 in Baghdad as part of the lead brigade in the “Surge”, and Iraq again in 2011 as part of the team to shut down operations as part of the last U.S. battalion out of Baghdad, as well as operational deployments in Haiti in 2000 and Afghanistan in 2010. He is a graduate of the U.S. Army Infantry Officer Basic and Advanced Courses, Combined Arms and Services Staff School, resident Command and General Staff College, Airborne School, Ranger School, Air Assault School, Jumpmaster School, and Bradley Leaders Course. He also holds master’s degrees from Central Michigan University and the Command and General Staff College. Jeff has been awarded three Bronze Star Medals, the Defense Meritorious Service Medal, seven Meritorious Service Medals, the Joint Service Commendation Medal, and others. Jeff has also earned the Ranger Tab, Senior Parachutist Wings, Air Assault Wings, Combat Infantryman’s Badge, Expert Infantryman’s Badge, and is a Jumpmaster.
county natural resource specialist, Schuylkill Conservation District
Wayne Lehman is the county natural resource specialist with the Schuylkill Conservation District. He received his B.S. degree in biology and a master’s of environmental pollution control from Penn State. With the Conservation District, he has managed watershed restoration projects totaling over $6.3 million related to abandoned mine drainage remediation, abandoned mine land reclamation, floodplain restoration and stream habitat improvement for the past seven years. He is the acting chairperson of the Swatara Watershed Committee; long-term community recovery group working to implement sustainable approaches to reduce future flooding’s impacts on homes and businesses in the Pine Grove and Tremont area.
Senior Consultant, LMI
Matt Peterson leverages more than 20 years of logistics and consulting experience to advise emergency management clients at the local, state, and federal levels. He led an effort in support of regional logistics planning for 16 counties, three states, and the city of Chicago. He conducted logistics planning and execution support to the Pennsylvania Department of Health’s Office of Public Health Preparedness as part of its response to the 2009 H1N1 pandemic flu. He has also advised the General Services Administration’s Office of Emergency Response and Recovery, the Centers for Disease Control’s Division of the Strategic National Stockpile, the Federal Emergency Management Agency’s Logistics Management Directorate. In 2014, he published an article on emergency supply chain management in the Journal of Emergency Management. He has both APICS and SCOR supply chain certifications.
Flood recovery manager, Upper Swatara Watershed
Bill Reichert is the long-term flood recovery manager for the Upper Swatara Watershed. He also serves as watershed maintenance technician for the Schuylkill Conservation District, working on all facets of water quality and quantity issues. Because of his lifetime interest in the environment especially related to water, he is serving a number of related positions including board member of the Schuylkill River Greenway Association, president of Schuylkill Headwaters Association, and member of Pheasants Forever. He has previously worked on the Governor’s 21st Century Biodiversity Partnership and as State Conservation Director for PA BASS Federation.
Jennifer Shafer advises public-sector clients on supply chain management for emergency operations, including developing plans, training, and exercising emergency response capabilities at all levels of government. In FY2014, she led an LMI Research Institute project to develop guidance on effectively staffing local community recovery activities. She is a certified project management professional with credentials in exercise planning, continuity planning, and supply chain management.
Local Government Strategies to Address Rising Healthcare CostsContains 2 Component(s), Includes Credits
Discuss findings from a nationwide survey revealed health care benefits trends and strategies employed by local governments to contain costs and improve workforce wellness.
Rising health care costs have caused many local governments to change the way they are offering benefits. A nationwide survey developed by the Center for State and Local Government Excellence (SLGE) with the International Public Management Association for Human Resources (IPMA-HR) revealed health care benefits trends and strategies employed by local governments to contain costs and improve workforce wellness.
Discuss the findings and hear case studies from the cities of Asheville, North Carolina and Montgomery, Ohio. You and your staff will discuss:
- Trends and examples of cost containment strategies, including high deductible plans paired with a health savings account
- How employee engagement can help employees take ownership of health benefit strategies
- Lessons learned from cities that have saved costs through chronic disease management, wellness programs, and employee clinics.
President and CEO, Center for State and Local Government Excellence
Elizabeth Kellar is president and CEO for the Center for State and Local Government Excellence. The center promotes excellence in public service so that local and state governments can attract and retain the talent they need. It identifies promising practices and publishes research on pension and retirement plans, health care, demographics, and workforce issues.
City manager, Asheville, NC
Gary Jackson is the city manager of Asheville, North Carolina. Prior to his time in Asheville, Gary served as city manager of Fort Worth, Texas; Carrollton, Texas; Liberty, Missouri; and Coon Rapids, Minnesota. Gary holds a master of public administration from the University of Kansas and a bachelor of science in business from Miami University of Ohio.
Human Resources manager, City of Montgomery, Ohio
Julia Prickett is the human resources manager for the city of Montgomery, Ohio. She holds a master of public administration from the University of Cincinnati and has over 25 years of experience in public sector human resources and local government administration. Julie attended the LEAD Program at the University of Virginia's Weldon Cooper Center for Public Service in 2009. She is also a member of the Society for Human Resource Management and the Ohio Public Employer Labor Relations Association.