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BoardDocs Engaging Stakeholders: City of Carbondale, ILContains 2 Component(s), Includes Credits
In this free, on-demand webinar, learn how the City of Carbondale, IL transitioned into a paperless workplace.
Thousands of public governing bodies nationwide are adopting board management solutions to increase transparency, providing a basis for more open communication with the public. These cloud-based services also allow boards to dramatically improve productivity and save thousands of dollars annually. This presentation will demonstrate precisely how utilizing proven, low-cost technology can save cities, towns and counties tens-of-thousands of dollars annually, increase community access to board activities and significantly reduce staff time. Join the City of Carbondale representatives to learn how your organization can maximize resources and become more effective from day one.
This webinar is complimentary thanks to the sponsorship of an ICMA Strategic Partner who will have access to registration information.
City Clerk; City of Carbondale, IL
Jennifer R. Sorrell earned the designation of Certified Municipal Clerk (CMC), which is awarded by the International Institute of Municipal Clerks (IIMC), Inc. The International Institute provides this important designation only to those municipal clerks who complete demanding education requirements and who have a record of significant contributions to their local government, their community and the state. Ms. Sorrell has served as city clerk for the City of Carbondale since March 2013. Prior to holding the position she held the position of deputy city clerk, she worked in the City Attorney’s Office and in the Water and Parking Division. She has been an employee of the City of Carbondale since December 2001.
BoardDocs Client Experience: City of Elmhurst, ILContains 2 Component(s), Includes Credits
In this free, on-demand webinar, learn how the City of Elmhurst, IL transitioned into a paperless workplace.
The city of Elmhurst, Illinois has been successfully automating and streamlining its board management processes since 2013. Prior, the city had utilized an intensive paper process for creating its council packets, but understood the urgency of finding a solution that would immediately reduce costs and improve efficiencies. Since partnering with BoardDocs, the city of Elmhurst has realized dramatic cost savings by decreasing both paper consumption on the Dias and staff time.
Please join us for this free, on-demand BoardDocs Client Experience Webinar and hear from the city of Elmhurst about its research, and its complete and easy change to a paperless process. Elmhurst’s deputy clerk, Erin Van DeWalle, will be sharing her experiences and showing webinar attendees how she actually uses the board management software. At the closing of the webinar, attendees will have the opportunity to ask her questions.
This webinar is complimentary thanks to the sponsorship of an ICMA Strategic Partner who will have access to registration information.
Erin Van De Walle
Deputy City Clerk and Economic Development Coordinator; City of Elmhurst, IL
Erin Van De Walle has worked for the city of Elmhurst since 1999 and has over 16 years of professional municipal government experience encompassing many aspects of administration, communication, and economic development in a local municipal environment. Van De Walle currently holds the positions of deputy city clerk and economic development coordinator and includes her advancement of the city project to bring a paperless agenda system to Elmhurst among her greatest successes. “Working with Emerald Data Solutions and incorporating BoardDocs into our culture has produced such a positive outcome my only regret is that we did make the transition even sooner.” Adept at optimizing team efforts, creating synergy and bringing forth transparency, Van De Walle finds BoardDocs to be not only viable and cost-effective solution but user friendly for employees, elected officials, and constituents as well. She is thrilled to be discussing her experience with all of you.
Performance Management Consortia: Don't Go it Alone!Contains 2 Component(s), Includes Credits
Free webinar thanks to a sponsorship from ICMA-RC.
Whether it’s the number of calls for service, dollars spent, or hours worked, performance management is essential to knowing what’s going right, what’s going wrong, where you can improve – and by how much. As valuable as this information is, performance management can be a daunting exercise for an individual jurisdiction – particularly one with limited resources and staffing.
Instead of undertaking this effort on their own, many jurisdictions are banding together, setting shared priorities, and divvying up the work and cost that goes along with performance management. Join us in this webinar to hear how jurisdictions in Arizona, Florida, and elsewhere around the country have worked together to share the workload, agree on priorities, and reap the benefits of pooled data analysis.
You and your staff will discuss:
- -The benefits of performance management consortia
- -How to form a consortium
- -Setting shared goals
- -Reducing employee burnout
- -Improving data accuracy
Senior Research Associate, ICMA
Gerald Young is a Senior Research Associate with the Center for State and Local Government Excellence and the ICMA Research and Policy Team. He joined ICMA staff in 1998, and since that time has worked on performance management, as well as research into state and local government pensions, health care, employment and compensation, smart communities, and leadership practices. He also served for eight years in local government with the cities of Loma Linda and Chula Vista, California. He earned an MPA from the University of Kansas, and bachelor’s degrees in Mathematics/Computer Science and Political Science from Loyola University Chicago, and is the author of ICMA’s e-book “Getting Started: A Performance Measurement Handbook”
Assistant City Manager, city of Scottsdale
Brent Stockwell serves leaders with results-oriented analysis and clear communication to aid decision-making. As strategic initiatives director for Scottsdale, Arizona, he coordinates citywide initiatives such as performance management and strategic planning, as well as special projects for the city manager and executive team. Brent has worked in Scottsdale since 2002 in a variety of positions including citizen liaison, assistant to mayor/council, and acting city auditor. Previously, Brent worked for the cities of Mesa, Arizona, and Federal Way, Washington. Brent initiated the Valley Benchmark Cities with the 11 largest cities in the Phoenix metropolitan area, the Alliance for Innovation, Arizona State University and ICMA Analytics. Brent has presented at conferences for the Arizona City/County Management Association (ACMA), the Association of Government Accountants (AGA), the Association of Local Government Auditors (ALGA), the Government Finance Officers Association (GFOA) and the City/County Communications and Marketing Association (3CMA), and conducted dozens of training courses in Scottsdale on ethics, communications and performance management. Scottsdale has received certificates of excellence in performance measurement from ICMA Analytics, certificates of excellence for the citizen-friendly annual report from the AGA and special performance measures recognition from GFOA. He currently serves on the ACMA executive board. Brent earned a master’s from the University of Washington and a bachelor’s from Kansas State University.
Susan Boyer, ICMA-CM
Executive Director of the Florida Benchmarking Consortium
Susan Boyer is an ICMA Credentialed Manager and a former City Manager with over 25 years of municipal management experience in Florida. She has served as the Executive Director of the Florida Benchmarking Consortium for the past 5 years.
Essentials of Council/Manager RelationsContains 2 Component(s), Includes Credits
Free webinar thanks to a generous sponsorship from ICMA-RC.
Explore the workings of effective council-manager relations with ICMA West Coast Regional Director Kevin Duggan and ICMA Special Liaison for Governance Mike Conduff, authors of the newly published ICMA E-book, Making It Work: The Essentials of Council-Manager Relations.
Following the flow of the book Kevin and Mike will provide an overview of council-manager relations, including:
- emphasizing the critical nature of the relationship
- how to nurture and clarify roles within the relationship
- the need to develop mutual trust
- tips on how to manage the group process
They will also discuss:
- 8 key behaviors of a high performance council
- proper orientation of new council members
- effective council meetings
- council retreat best practices
- the “audiences” of the council
- how to communicate with the council
- how to establish and manage the council staff relationship
- how to be always professional
- the Bad Apple Council Member
- undermining by staff
- taking an organizational mistep
- being placed in transition
Michael A. (Mike) Conduff
The Elim Group
Michael A. (Mike) Conduff is the president and CEO of The Elim Group and also serves as ICMA’s senior advisor for governance. Conduff is a multiple time best-selling author with Jack Canfield (of Chicken Soup fame) for their book The Success Secret and with Brian Tracy for their book Pushing to the Front – Front Line Strategies from the World’s Leading Experts. Additionally, he writes a regular governance column for Public Management (PM) magazine, is a contributing author to the ICMA Green Book series and is frequently published or quoted in other national publications.
West Coast Regional Director, ICMA
Kevin C. Duggan is ICMA's West Coast Regional Director and serves as the staff liaison for members and professional organizations in California, Oregon, Washington, Alaska and Nevada. He has 40 years of municipal government experience including 27 years as the city manager of Mountain View and Campbell, California. He is a credentialed city manager and has served as president of both Cal-ICMA and the City Manager's Division of the League of California Cities. He has participated in executive development programs at the University of Virginia and the University of California, Berkeley. He also participated in a ICMA international exchange with Limerick County, Ireland. In 2013 he received the National Pubic Service Award from the American Society for Public Administration and the National Academy of Public Administration.
Free Webinar: Your 10 Question Guide to a Successful RetirementContains 2 Component(s), Includes Credits
Thanks to a generous sponsorship from ICMA-RC this free webinar explores the top questions local government professionals have about retirement.
What does your future look like? Financial planners can’t predict it, but they can help you plan for it — especially as you head towards retirement which can be both rewarding and challenging. Financial planning is about wisely managing your overall finances so you meet your financial goals and minimize pitfalls.
Join ICMA-RC in this free webinar for ICMA members. You and your staff will discuss:
- key questions you should think about for your financial future
- how much you should be saving
- Social Security benefits
- managing your investments
- retirement fund withdrawals and taxes
Al Micheli, CFP
Communications Project Manager, ICMA-RC
Mr. Micheli manages a wide variety of ICMA-RC financial education content designed for different employee life stages and goals. He works closely with ICMA-RC Retirement Plans Specialists, Certified Financial PlannerTM professionals, and Investor and Client Services Representatives to understand plan sponsor and participant requirements and circumstances. Mr. Micheli has over 13 years of experience in the financial services and retirement planning industry. Prior to joining ICMA-RC in 2008, he was employed with TIAA-CREF and The Vanguard Group, where he worked directly with individual clients to provide retirement planning, investment, and overall financial planning services. Mr. Micheli received a master’s degree in business administration from the University of Maryland, and a bachelor’s degree in political science and economics from Guilford College. He is a Certified Financial PlannerTM professional and a FINRA Series 6 and 63 Registered Representative.
Steven D. Taylor, CFP
Financial Planning Manager, ICMA-RC
Mr. Taylor is responsible for providing on-site financial planning services to public sector employer retirement plans in the Mid-Atlantic region. He conducts over 120 educational seminars and workshops per year and also provides one-on-one participants meetings. He provides personalized assistance in the development of individuals’ retirement, investment and financial plans. Before joining ICMA-RC in 2006, Mr. Taylor was self-employed as an independent Financial Planner for over 10 years. He also was a Financial Advisor for seven years with AXA Equitable where he also had experience doing financial planning. Mr. Taylor received a Bachelor’s degree in Economics from Clark Atlanta University. He is a FINRA Series 6 and 63 Registered Representative, a FINRA Series 26 Limited Securities Principal, and a NASAA Series 65 Registered Investment Advisor Representative. He has his life insurance license and is a Certified Financial Planner™.
Returning Veterans 1: Ending HomelessnessContains 2 Component(s), Includes Credits
Free webinar is part of a four-part series on returning veterans.
State and local governments are fighting a battle on the home front: How to reintegrate returning veterans into society. The numbers are staggering:
- 48,000 vets will return from Afghanistan by the end of the year.
- 100,000 troops and Marines will be downsized from the Army and Marine Corps within five years.
- 2.5 million military men and women are already home from Iraq and Afghanistan.
While the quantity of returning veterans will vary by community, many of their needs will be the same. These include finding new employment and career paths, access to medical care and mental health treatments, affordable family housing, and moving forward with post-secondary education.
ICMA, NACo, NCSL, NGA, and NLC invite you to join in a free webinar series that will help state and local governments learn about available opportunities, leading practices, and lessons learned from veteran reintegration programs thus far.
This is the first of four in a series.
Principal Housing Associate, National League of Cities
Director of Zero: 2016, Community Solutions
Senior Manager of National Partnerships, The Home Depot Foundation
Local Homeless Coordinating Board Policy Analyst
Deputy Director for Policy, Housing, Opportunity, Partnerships & Engagement; San Francisco, California
Elizabeth Reining Buehler, AICP
Homeless Services Coordinator, Salt Lake City, Utah
Effective Supervisory Practices 10 SitesContains 1 Component(s)
Buy individual access for 10 employees. Pricing listed is total amount for your office, not per person.
This package allows you to purchase access for 10 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.
Effective Supervisory Practices 25 SitesContains 1 Component(s)
Buy individual access for 25 employees. Pricing listed is total amount for your office, not per person.
This package allows you to purchase access for 25 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.
Effective Supervisory Practices 50 SitesContains 1 Component(s)
Buy individual access for 50 employees. Pricing listed is total amount for your office, not per person.
This package allows you to purchase access for 50 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.
Effective Supervisory Practices 75 SitesContains 1 Component(s)
Buy individual access for 75 employees. Pricing listed is total amount for your office, not per person.
This package allows you to purchase access for 75 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.