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  • ICMA Coaching: Talent Management in the 21st Century: Growing, Attracting, and Retaining Your Best

    Contains 1 Component(s) Includes a Live Web Event on 11/12/2020 at 1:30 PM (EST)

    Learn best practices on how to attract, and retain employees.

    The days when employees were hired right out of college and stayed with the same company until they retired are long gone, and yet many organizations still follow the same talent management process from thirty years ago. Organizations must re-imagine best practices for  attracting, growing, and retaining talent in this age of technological advancement.

    Topics:

    • 1. How can organizations attract and retain talent?
    • 2. Should talent be grown from within the organization?
    • 3. Is there a lack of clear guidance and general objectives about talent management in the Human Resources field?

    We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.

    ICMA-CM: This webinar meets Practice 13 (Human Resources Management and Workforce Engagement) of ICMA’s Practices for Effective Local Government Leadership

    Can't attend? Register and receive an automatic e-mail notice when the recording is available. 

    This webinar is sponsored by ICMA-RC, ICMA Premier Level Strategic Partner

  • ICMA Coaching: Charting Your Future: Developing Your Personal Strategic Plan

    Contains 1 Component(s) Includes a Live Web Event on 10/22/2020 at 1:30 PM (EDT)

    Keep your focus on what is important by creating a Personal Strategic Plan

    Life is busy and it is easy to lose track of what is important during the chaos of juggling the roles of manager, spouse, parent, and community member.   A personal strategic plan can help keep your life in balance and keep you focused on what is truly important to you.

     Topics:

    • 1. What are the components of a personal strategic plan?
    • 2. How can developing a personal strategic plan make me more successful?
    • 3. What are tools to accomplish the goals of a strategic plan?

    We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.

    ICMA-CM: This webinar meets Practice 5 (Personal Resiliency and Development) of ICMA’s Practices for Effective Local Government Leadership

    Can't attend? Register and receive and automatic e-mail notification when the recording is available.

    This webinar is sponsored by ICMA-RC, ICMA Premier Level Strategic Partner

  • ICMA Coaching: Managing Hostility in Public Discourse: Living in an Age of Anger

    Contains 1 Component(s) Includes a Live Web Event on 09/09/2020 at 1:30 PM (EDT)

    Learn how to avoid anger and have productive conversations about difficult subjects.

    Anger has become commonplace in today's political discussions and has left many of wondering how to diffuse these volatile situations. A few simple strategies can help increase the ability to have a productive conversation and keep the wheels of your city/county government efficiently turning.   

     Topics:

    • 1. What is causing hate and divisiveness in today’s politics?
    • 2. Is there a place for anger in public discourse?
    • 3. What are tools to keep anger from disrupting a city/county meeting?

    We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.

    ICMA-CM: This webinar meets Practice 2 (Community Engagement) of ICMAs Practices for Effective Government Leadership

    Can't attend? Register and receive and automatic e-mail notification when the recording is available.

    This webinar is sponsored by ICMA-RC, ICMA Premier Level Strategic Partner

  • 2020 Effective Supervisory Practices Webinar Series

    Contains 6 Product(s)

    Back by popular demand is ICMA University's Effective Supervisory Practices Webinar Series. Based on the ICMA bestseller, this six-part webinar series is an opportunity to bring practical supervisory training to your jurisdiction without the high costs of hiring consultants.

    This six-part webinar series will demonstrate the principles covered in Effective Supervisory Practices (5th edition) and its companion study guide. Designed as a primer for new supervisors, this series is a must for any jurisdiction looking to lead change, improve customer service, or strengthen communication between supervisors and staff. Below is the updated schedule for the course:

    • Session 1: The Foundation: Roles of a Supervisor/Supervisory Leadership and Ethics (Chapters 1, 2, 3): Thursday, September 3
    • Session 2: The HR Stuff: Ensuring a Safe, Respectful, Harassment-Free Workplace (Chapters 14, 15): Thursday, September 17
    • Session 3: Sharpening Your Focus: Strategic Planning, Managing Workflow, and Budgeting (Chapters 4, 5, 6): Thursday, October 1
    • Session 4: Raising the Bar: Motivating Employees and Customer Service (Chapters 12, 16): Thursday, October 15
    • Session 5: The People Part: Hiring and Onboarding, Fostering Accountability, Evaluating Performance (Chapters 9, 10, 11): Thursday, October 29
    • Session 6: The Great Communicator: Team Building, Communicating, Leading Change (Chapters 7, 8, 13): Thursday, November 12

    Each 90-minute session will begin at 1:00 PM EST.

    REQUIRED READING: Effective Supervisory Practices, 5th Edition and Effective Supervisory Skill Building Study Guide (book prices are $84/member; $110/nonmember). To order, please call 1-888-280-2370 or send an e-mail to orders@icma.org. All sales must be prepaid with credit card or check, and all sales are final (no returns accepted unless the publication has been damaged in shipping).

    • Features: 
    • Longer on-demand access (now 6 months instead of 3)
    • Easy-to-use platform
    • Seamless audio
    • Enhanced polling
    • Session quizzes

    This registration page is for single log-ins only. For more information about purchasing individual logins for multiple staff members, please visit this page.

    ICMA Practice Areas: [1] Personal and Professional Integrity; [4] Staff Effectiveness; [5] Personal Resiliency and Development; [6] Strategic Leadership; [7] Strategic Planning; [12] Financial Management and Budgeting; [13] Human Resources Management and Workforce Engagement; [14] Communication and Information Sharing

  • ICMA Coaching: Lessons in Value-Based Leadership: Leading with Principle

    Contains 1 Component(s) Includes a Live Web Event on 06/18/2020 at 1:30 PM (EDT)

    The values of a Leader directly impact the organizational culture and often determine its success or failure. Learn how to Lead with Principle.

    The difference between being a “manager” and a “leader” often equates to the difference between “rules” and “principles”. One is internally motivated and drives who we are and therefore how we behave while the other is externally motivated and compels us through the threat of punishment. The values of a Leader directly impact the organizational culture and often determine its success or failure.

     Topics:

    • 1. Why is value-based leadership important and how can it transform an organization?
    • 2. How can organizational values impact performance during times of change?
    • 3. What is the difference between rules based management and principle based leadership?

     We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.

    ICMA-CM: This webinar meets Practice 6 (Strategic Leadership) of ICMAs Practices for Effective Government Leadership

    Can't attend? Register and receive and automatic e-mail notification when the recording is available.

    This webinar is sponsored by ICMA-RC, ICMA Premier Level Strategic Partner

    Kevin Catlin

    City Manager, Springfield, MI

    Currently serving as City Manager of Springfield (Michigan), Kevin started his career in local government with the City of Tulsa, Oklahoma as a Management Analyst/ICMA Management Fellow. He participated in, what was supposed to be, a year-long fellowship assigned primarily to the public safety departments. Catlin managed all public safety labor relations, police and fire special projects, and participated as a member of the Mayor’s budget team managing a total budget of approximately $850 million. He also completed special projects for the innovation office, IT, HR, and assets management departments, and was involved in major strategic planning of city-wide initiatives, including formulating policy for a public safety/infrastructure millage. Kevin was fortunate to be appointed as the first-ever assistant to the city manager of Brookings, SD and was shortly later promoted to the position of assistant city manager due to his exceptional performance. He was responsible for the information technology department, serving in a dual role as the director of information technology. Catlin also managed the City’s budget in partnership with the finance director, construction projects, special projects, HR issues in partnership with the City Manager and HR director, and community/economic development projects, including housing and retail developments. As City Manager of Springfield, Catlin is responsible for all services in the City. He serves as the City’s public safety director, HR director, planning & zoning administrator, and economic development director in tandem with his duties as City Manager. Prior to his career in local government, Catlin served the State of Illinois for four (4) years as a technical manager with the Illinois Department of Transportation. In this capacity, Catlin served as a DBE revolving loan analyst providing capital to disadvantaged business enterprises (DBEs) who could not obtain capital for state highway construction projects through conventional lenders. Catlin graduated from the University of Illinois at Springfield (UIS) with his Bachelor of Arts degree in criminal justice in 2012 and Master of Public administration Degree in 2014. He also holds a graduate certificate in public sector labor relations. Catlin is currently a doctoral candidate at UIS in the public administration department.

    Courtney Christensen

    City Administrator, Mission Hills, KS

    Courtney Christensen is the City Administrator of Mission Hills, Kansas.  She has held this position since April, 2000.  Courtney is responsible for the day to day running of the city and implementing the ordinances and policies adopted by the Council.  Mission Hills is unique in that all of the City’s services are privatized.  All maintenance of the City, public safety and other services, such as legal services and engineering, are provided through contractors.  There are nine full time employees providing support services and inspections. 

    Previously she was with the City of Kansas City, Missouri for over eleven years, the last five in the City Manager’s Office.    Prior to working for the City of Kansas City, Missouri, Courtney worked for the Department of Social and Rehabilitation Services for the State of Kansas.  She holds a bachelor’s degree from Kansas State University and a Master’s in Public Administration from the University of Missouri – Kansas City. 

     Courtney is the 2019 recipient of ICMA’s L.P. Cookingham Career Development Award and the 2016 recipient of the Kansas Association of City/County Manager’s Buford M. Watson Award for Excellence in the Field of Public Administration. 

    Don Davis

    County Manager, Jefferson County, CO

    Don, born in 1968 in Dover, New Jersey, graduated from Dover High School in June 1986. He attended Rensselaer Polytechnic Institute in Troy, New York, receiving a Bachelor of Science degree in Management and was commissioned a Second Lieutenant in May 1990 in the United States Marine Corps.

    From 1990 until 2017, Don served his country in many different roles, locations and commands. He was deployed numerous times, including to Iraq in support of Operation Iraqi Freedom and Afghanistan as the Commanding Officer for Marine Corps Logistics Command Forward. The last few years of his career in the Marines, he assumed command of the Marine Corps Logistics Base in Albany, Georgia for three years and then was the Chief of NORAD-NORTHCOM Theater Strategy and Campaign Plans Division.

    After he retired from the military at the rank of Colonel, he moved on to his next adventure as County Manager, serving the citizens of Jefferson County, Colorado. He joined Jeffco in May 2017, where he enjoys serving alongside more than 3,000 dedicated employees.
    Don is a graduate of the Marine Corps Command and Staff College; the Amphibious Warfare School; the Executive Leadership Program from the University of North Carolina Chapel Hill – Kenan-Flagler Business School; and the Marine Corps Executive Logistics Education Program at Penn State. He holds two master's degrees; one in Public Administration from Webster University, graduating with high honors in March 1996 and a second in Strategic Studies from the Marine Corps War College in 2011.

    He and his wife, Becky, have been married 29 years, and have been blessed with four children; Kaitlyn (27), Mackenzie (25), Jack (18), and Luke (16).

  • ICMA Coaching: 2020 Coaching Webinars Package

    Contains 6 Product(s)

    Sign up for all six FREE live webinars spotlighting best practices featuring local government professionals and experts -- invite your whole team to participate!

    ICMA Coaching Program webinars are opportunities for local government professionals of all career stages to learn about new and leading practices, strategies and tactics, and developing issues and trends in the field. The six Webinars are:

    Workplace Conduct: How to Deal With Water Cooler Talk

    Managing and Mastering Council-Staff Relationships: The Nuance of Governance

    Lessons in Value-Based Leadership: Leading With Principle

    Managing Hostility in Public Discourse: Living in an Age of Anger

    Charting Your Future: Developing Your Personal Strategic Plan

    Talent Management in the 21st Century: Growing, Attracting, an Retaining Your Best

    Participation in this free coaching webinar series qualifies for ICMA Voluntary Credentialing Program credit.

    Can't attend? Register and receive an automatic e-mail notice when the recording is available. 

  • Recreation Leading Recovery: Strategic Planning For the Rebound

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/12/2020 at 2:30 PM (EDT)

    Join ICMA and the Sports Facilities Advisory for a webinar on strategies for re-opening parks and recreational facilities, and how these assets will fit into your recovery efforts.

    Parks, recreation centers and sports complexes are usually a hub of activity in a community, but due to the COVID-19 ‘shelter in place’ and social distancing recommendations, these facilities have been temporarily closed. Many believe sports and recreation will be key to leading the recovery effort in communities across the country. Join this session to learn more about key considerations and factors for re-opening and utilizing these community assets as a piece of your community recovery strategy.

    Topics and take-aways include:

    • Business Evaluation During Closure
    • Strategic Planning For Re-Opening
    • Operational Considerations & Procedures For Re-Opening
    • Communication & Community Messaging
    • Why Revenue Generation Is Important to Recovery
    • Parks & Greenspace Activation

    Jason Clement

    Founder and CEO, SFM

    Jason has lead SFA and SFM's development as globally recognized leaders focusing on transforming the health and economic vitality of the youth and amateur sports marketplace. Jason provides strategy and execution while overseeing the organizational development with emphasis on the core values within the SFA|SFM culture. Jason transitioned from sports facility architecture and corporate real estate asset management prior to joining SFA as a partner in 2005. He conceptualized and led the launch of SFM overseeing the development of the organization and management systems. He is also an experienced advisor having provided strategy, financial, and operational expertise to new and existing venues throughout the U.S., the Caribbean, Europe, Middle East, Canada, Asia, Africa and Central America. Jason was recognized by the Tampa Bay Business Journal as its 2012 40-under-40 "Hall of Fame” honoree for business accomplishments & community involvement.

    Evan Eleff

    COO, Sports Facilities Advisory

    Evan began his career with more than 8 years in facility operations and as a Program Manager within one of the largest YMCA systems in the U.S. Evan joined SFA in 2012 as a Business Analyst, Account Executive, and today Evan serves as the COO of SFA. He oversees the company’s customer service and delivery systems as well as the team of strategic advisors, business analysts, project managers, and research specialists who produce SFA’s market research, feasibility, and financing services. Since joining, Evan has served a portfolio of over 400 projects totaling more than $4.5 billion in planned and operational sports tourism, community recreation, and large-scale, master-planned sport, recreation, wellness, and entertainment destinations.

    Evan holds a Master’s Degree in Sport Management from University of Florida and formerly served as Operations Director for the largest YMCA branch in the Tampa Bay region.

    Allan Rice

    City Administrator, Hoover, AL

    Allan Rice was named City Administrator on November 6, 2016. He previously worked for the City of Hoover Fire Department from 1992 to 2007 prior to serving as Executive Director of the Alabama Fire College & Personnel Standards Commission.  His responsibilities include assisting the Mayor in the development and execution of Hoover's strategic priorities, working with the City Council to move initiatives forward, and providing leadership to the nearly 800-member city staff. He is a graduate of the University of Alabama at Birmingham and Birmingham-Southern College. He and his family have lived in Hoover since 1992.

  • Sharpening the Focus on Social Equity to Make Strategic Budget Decisions

    Contains 1 Component(s) Includes a Live Web Event on 06/11/2020 at 1:00 PM (EDT)

    Learn how to incorporate equity in your local government's budget decisions, especially in challenging situations such as the ongoing COVID-19 pandemic.

    How can local governments address social inequities during a period of significant fiscal stress and uncertainty?  The local government budget is a reflection of the needs and priorities of all stakeholders and involves difficult decisions about programs and services that may have to be cut or reinvented. Many believe that addressing social inequities through the budget process is key to leading a strong, strategic and successful economic and public health recovery.   

    Join this session to learn more about key factors, best practices, and tools for maintaining and improving equity as a piece of your budget strategy.

    Presenters:

    This webinar was developed in partnership with National Forum for Black Public Administrators (NFBPA), Local Government Hispanic Network (LGHN), International Network of Asian Public Administrators (I-NAPA) and Government Alliance on Race and Equity (GARE).

    ICMA Practice Areas: [3] Equity & Inclusion; [8] Policy Facilitation & Implementation; [9] Community & Resident Service; [10] Service Delivery; [12] Financial Management & Budgeting 

  • ICMA-RC Financial Planning Series

    Contains 4 Product(s)

    Get the information you need to ensure your retirement plans are on the right track.

    ICMA is proud to collaborate with our exclusive retirement services partner, ICMA-RC, on a series of webinars covering financial planning strategies that will help you and your staff navigate the complexities of preparing for retirement. You'll hear from two of their certified financial planning experts as they present the following seminars:

      • Invest for Today and Tomorrow —Dealing with Current Conditions- Monday, April 13
      • Social Security for the Public Sector - Friday, April 24
      • Beneficiary Decisions and an Update on the CARES & SECURE Acts - Tuesday, May 5
      • 10 Question Retiree Guide - Thursday, June 4

    Each webinar will run from 1:00-2:30 PM Eastern.

    Thanks to a generous grant from ICMA-RC, this series is free of charge for attendees.

  • 10 Question Retiree Guide

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/04/2020 at 1:00 PM (EDT)

    The fourth and final session of the ICMA-RC Financial Planning Series will answer 10 important questions you should ask about the transition into and through retirement.

    In order to retire with confidence that your decision is a wise one, you want to make sure that you have considered many factors. This webinar will provide answers to 10 key questions about transitioning into and through retirement.  This session will be wide ranging and comprehensive. Areas highlighted will include Social Security, Medicare, housing, and investing. Attendees will take away:

    • How to plan for changing spending patterns in retirement
    • How to manage retirement account withdrawals
    • Basic estate planning strategies
    • The importance of long term care coverage

    Steven Taylor

    Certified Financial Planner Professional, Mid-Atlantic Region

    Steven is responsible for providing on-site financial planning services to public sector employer retirement plans in the Mid-Atlantic region. He conducts over 100 on-site educational seminars, webinars, and workshops per year and also provides personalized assistance in the development of individuals’ retirement, investment and estate plans.


    Before joining ICMA-RC in 2006, Steven was self-employed as an independent Financial Planner for over 10 years. He also was a Financial Advisor with AXA Equitable where he worked with individuals and small businesses providing executive and group benefits.

    For one year, he stepped outside his comfort zone and taught middle school math to young people. He is now writing a book about his experiences titled, What Was I Thinking?


    Steven received a BA in Economics from Clark Atlanta University and is a Certified Financial Planner. He is FINRA Series 6, 26, and NASAA Series 63 and 65 licensed.