2018 Effective Supervisory Practices Series

  • 2018 Effective Supervisory Practices Webinar Series

    Back by popular demand is ICMA University's Effective Supervisory Practices Webinar Series. Based on the ICMA bestseller, this six-part webinar series is an opportunity to bring practical supervisory training to your jurisdiction without the high costs of hiring consultants.

    This on-demand webinar series will demonstrate the principles covered in Effective Supervisory Practices (5th edition) and its companion study guide. Designed as a primer for new supervisors, this series is a must for any jurisdiction looking to lead change, improve customer service, or strengthen communication between supervisors and staff.

    REQUIRED READING: Effective Supervisory Practices, 5th Edition and Effective Supervisory Skill Building Study Guide (book prices are $84/member; $110/nonmember). To order, please call 1-888-280-2370 or send an e-mail to orders@icma.org. All sales must be prepaid with credit card or check, and all sales are final (no returns accepted unless the publication has been damaged in shipping).

    New Online Classroom for 2018:

    • Longer on-demand access (now 6 months instead of 3)
    • Register your team and track progress
    • Easy-to-use platform
    • Seamless audio
    • Enhanced polling
    • Session quizzes


SINGLE LOG-IN FROM ONE ROOM (click Register button above): Purchase single access to view in one office or conference room by yourself or in a group. Only one log-in and completion certificate will be issued. Price: $795 (member)/$1095 (nonmember)  

MULTIPLE STAFF LOG-INS (Scroll down for options): Allow your staff to participate from their own device whenever they want, wherever they are. This function adds individual quizzing, custom certificate printing, and a dashboard for tracking staff progress. Purchase in groups of 10, 25, 50, 75, 100, 200, and 300 and train your staff for as low as $12.65 per person.