Live Webinars

  • Competitive Pay

    Includes a Live Event on 02/27/2019 at 1:00 PM (EST)

    Learn how to ensure your community's compensation packages can compete with the private sector

    Local governments often face an uphill battle when trying to attract and retain top-notch talent, as they must compete against both the private and nonprofit sectors to be the employer of choice. However, there are a number of tactics your jurisdiction can employ to recruit and maintain a high-caliber staff.

    Join human resources experts Carol Granfield, ICMA-CM and Sandy Stapczynski as they discuss various methods for municipal compensation and planning and review best practices for determining pay rates for individual positions.

    Audience: Local government managers, assistant managers and HR directors

    This webinar will cover:

    • How to weigh and compare total compensation packages
    • Various methods for municipal compensation analysis
    • How to address compression issues to improve staff retention
    • Salary data analytics utilizing public and private sector databases
    • The advantages of also using an internal equity tool (for pay equity purposes such as ranking and classification and grouping similar like positions on a pay and classification plan)

    Carol M. Granfield, ICMA-CM

    Principal Consultant, Municipal Resources, Inc.

    Carol M. Granfield, ICMA-CM , is principal consultant for Municipal Resources, Inc. She has 38 years of public sector management experience and seven years private sector experience. Carol has served in town administrator/manager positions in New England and also as director of administration in Herndon, Virginia, and personnel director in Fairfax, Virginia.

    Carol’s expertise in human resources and labor relations includes the establishment of personnel policies, organizational studies, wage, classification and benefit studies and union negotiations.

    Carol is co-author of the newly released ICMA e-book, "Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals."

    Aleksandra (Sandy) Stapczynski

    Founder and President, Human Resources Services, Inc.

    Aleksandra (Sandy) Stapczynski, is founder and president of Human Resources Services, Inc. (HRS), a small woman-owned business located in the greater Boston area. HRS is a major provider of HR Consulting Services, particularly pay/classification/performance, to local governments in Massachusetts.

    With nearly 30 years of experience providing technical assistance to local governments in key areas of human resource management, she and her associates provide consultancy services to hundreds of New England cities, towns, school districts, counties, regional agencies, and state agencies. Sandy is co-author of the newly released ICMA e-book, Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals. She is a contributor to ICMA’s Human Resource Management in Local Government: An Essential Guide (1st, 2nd, 3rdEditions) and has also authored an ICMA IQ Management Report on Staffing and Utilization Studies.

    She has served as adjunct professor and guest speaker at colleges/universities in the Boston area. She holds a master’s degree in public administration from the Sawyer Business School, Suffolk University, Boston, and a bachelor’s degree in government from Suffolk University.

  • How to Create a Succession Planning and Talent Management Process

    Includes a Live Event on 02/20/2019 at 1:00 PM (EST)

    This webinar will cover the nuts and bolts of succession/talent management planning.

    We have all heard the presentations touting the virtues of creating a succession planning and/or talent management planning process, but how do you actually do it? Join the Mejorando Group’s Patrick Ibarra, former city manager and one of the nation’s leading experts on designing and implementing these processes for local governments, who will walk you through a step-by-step process for creating a planning process for your organization regardless of its size.

    In this webinar, Patrick will share:

    • How to identify mission-critical positions (and there are more of them than you think)
    • How to develop a process for spotting rock stars (and identifying those who just need some polishing)
    • The steps and mechanics of the succession planning and talent management processes
    • Practical measures to know if it’s working and proven ways to improve it

    Patrick Ibarra

    Co-founder; Mejorando Group

    Patrick Ibarra is an architect of innovation and entrepreneur of ideas, who seeks to challenge the status quo thinking of the “we’ve always done it that way” approach. With experience as a city manager and human resource director, Patrick is co-founder and partner of the Mejorando Group, an organizational effectiveness consulting firm that brings fresh thinking, innovation, and new ideas to help governments succeed in the 21st century.  Mejorando is a Spanish word meaning “getting better all the time” and it reflects Patrick and his firm’s approach as they advise top organizations and high achievers, helping them clarify their direction, focus their efforts and execute to reach the right results faster. The Mejorando Group’s clients include a variety of public sector organizations throughout the nation.

  • Free Webinar: A City's Guide to Artificial Intelligence (A.I.)

    Includes a Live Event on 02/19/2019 at 1:00 PM (EST)

    Join ZenCity for a free webinar covering the various applications of A.I. in local government

    There's no way to get around it, A.I. is no longer just a buzzword - it's a reality and it's coming to your organization. Are you, as a local government manager, ready for A.I.? What are the benefits you can reap from A.I. and how do you avoid the pitfalls? In this webinar, A.I. expert and startup-founder Eyal Feder-Levy from ZenCity will demystify A.I., give a few case studies of different ways A.I. is currently being used in cities of all sizes across the country, and cover best practices for implementing A.I. tools in your city. This webinar will cover:

    • The ABCs of Artificial Intelligence, and contextualize it in the local government space
    • How AI is currently being applied to local government operations
    • How your organization can benefit from A.I.; and
    • How A.I. technology and data analytics can be integrated into your city's daily workflow 

    This webinar is complimentary thanks to a sponsorship from an ICMA Strategic Partner who will have access to the registration information. 

    Eyal Feder-Levy

    CEO & Co-Founder

    An urban planner and smart city geek, Eyal has worked with numerous cities to implement advanced technology and methodologies. At ZenCity, he helps local governments around the world make better decisions daily by analyzing millions of citizen feedback data points using advanced AI. Before founding ZenCity, Eyal was part of the founding team of “City Center,” Tel Aviv University’s Interdisciplinary Center for Cities and Urbanism, where he led several Smart City programs. Apart from ZenCity and academic work, Eyal is part of World Economic Forum's Future of Cities advisory board, a member of the US Conference of Mayors Business Council, and the youngest board member of the Israeli Urban Planners’ Association.

  • Free Webinar: Recruitment Trends in 2019

    Includes a Live Event on 02/12/2019 at 1:00 PM (EST)

    Learn how your local government can compete with other organizations for top candidates in 2019.

    Is your organization prepared to hire in today's landscape? With the jobless rate at a near 49-year low, you need a competitive edge. This webinar is designed to give you that edge. Find out what candidates think about your hiring process. Learn the top trends shaping hiring. Discover how data and analytics can help you hire top talent. Want to hire the best? Join your colleagues in this webinar and find out how. 

    This webinar is complimentary thanks to a sponsorship from an ICMA Strategic Partner who will have access to the registration information. 

    Tracey Virtue

    Vice President Software Implementations, Customer Success and Marketing Operations, NEOGOV

    Tracey Virtue, MBA, has 12+ years of experience managing multi-generational workforces that include Millennials, Generation X, and Baby Boomers. Her expertise includes creating high performing teams, cultivating organizational culture, and improving organizational reputation. Tracey is currently Vice President Software Implementations, Customer Success & Marketing Operations at NEOGOV. She can be reached at

  • Animal Shelters: How to Reimagine and Rebrand

    Includes a Live Event on 01/23/2019 at 1:00 PM (EST)

    Learn how to reinvent and rebrand your community's animal shelters

    How well do your animal shelters live up to community expectations? Learn how to transform your animal shelters from community hot buttons to sources of pride. In this webinar you will discuss common issues affecting community perception and best practices for reinventing and rebranding your animal sheltering services. 

    You and your staff will discuss: 

    - Problem issues such as breed restrictions, feral cat laws
    - Kill vs. no-kill policies and the impacts of both on perception
    - How to re-imagine your sheltering services 
    - How to engage your council and community to affect change
    - Best practices for marketing your sheltering services 

    Tawny Hammond

    National Director of Leadership Advancement

    The National Director for Leadership Advancement for Best Friends Animal Society, Tawny Hammond has more than 30 years of experience in the public service arena, creating and implementing programs and services for people and their pets, working effectively with appointed and elected officials, creating and leading teams focused on professional excellence and lifesaving best practices.

    Tawny currently leads Best Friends’ leadership advancement initiatives with a focus on strengthening existing leader’s skill sets for the goal of ending the killing of shelter pets in their communities. An additional focus will be developing programs to assist seasoned leadership from other fields and disciplines interested in making the transition into animal welfare and services leadership.

    For the majority of Tawny’s career, she has facilitated leadership programs for professionals and community organizations, as well as focusing on the building of dynamic teams, professional development and succession planning.

    Tawny has a proven track record of success, serving for more than 25 years in municipal government in Fairfax County, Virginia. She brought the Fairfax County Animal Shelter to a 90 percent live release rate in less than two years by removing breed restrictions, growing a robust volunteer program, establishing a cutting-edge foster program for the dogs losing their lives, strengthening community cat programs and establishing the animal shelter as a community center for residents of Fairfax.

    Tawny is also the former chief of animal services for the city of Austin, Texas. Under Tawny’s leadership, Austin and Travis County, Texas, reached a new milestone in 2017, achieving live outcomes for 98 percent of the more than 17,000 animals who came through the doors.

    Tawny is devoted to ending the killing of pets in shelters and believes that how we treat pets and their people is connected to social justice, community wellness and our compassion as a society.