10 Ways to a Sound Council-Manager Relationship

Recorded On: 10/04/2018

In successful communities, the relationship between the council and the manager is founded on respect and trust. A community gets into trouble when that relationship breaks down – and energy gets wasted on trying to avoid landmines or (sadly) trying to create them for the other party.

In this webinar, George Cuff, local government consultant and four-time mayor of Spruce Grove, Alberta, explores both sides of the relationship. He will explain why the council-city manager relationship is so important and discuss 10 best practices for developing and maintaining solid council-manager relationships. 

You and your staff will discuss: 

  • Executive leadership, its challenges and pitfalls
  • Roles and expectations of the council, mayor and CAO
  • Importance of “Tone at the Top,” 
  • Signals that the relationship is on the rocks
  • Survival strategies
  • Assessing the results of a healthy relationship

George B. Cuff, FCMC

ICMA Presenter

George Cuff began management consulting in 1979 and established his own firm in 1984. His work focuses on the art of governance and the elements that help organizations become more effective.

His firm of experienced professionals has conducted approximately 500 corporate governance reviews and George has personally conducted another 500 seminars for various public sector organizations. George has published over 300 articles as well as five books on local government and governance.

George served four terms as mayor of the city of Spruce Grove, Alberta, having been first elected in 1977. In addition to having chaired numerous boards and committees, George is also a past president of the Alberta Urban Municipalities Association (1982-83) and the Federation of Canadian Municipalities (1988-89). George was also recognized as one of Alberta’s leading citizens by being awarded the Centennial Medal in 2005. He was honored by his profession in 2007 when he was awarded the designation (FCMC) as a Fellow of the Canadian Management Consultants Association. George was also awarded the Queen’s Diamond Jubilee Medal.


10/04/2018 at 1:00 PM (EDT)   |  90 minutes
10/04/2018 at 1:00 PM (EDT)   |  90 minutes
Evaluation Survey
15 Questions
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available