Council-Manager Relations

Recorded On: 06/21/2018

The right balance between a city manager and the city council is imperative to a well-functioning organization. While this relationship can be delicate and fragile at times, it can also be one of the best attributes behind a thriving city.

This webinar focuses the attention of those participating on the single most important key to a successful municipality, the relationship between a council and its management team and more specifically the city manager (otherwise known as chief administrative officer). Delivered by George B. Cuff, FCMC a management consultant who has taught and consulted on this topic for 37 years in communities across North America.

In this webinar, the topics will cover:

  • Key roles of a council
  • Key roles of a city manager
  • Why problems in the relationship abound; signals it’s not working
  • Keys to “what works”
  • Importance of regular and useful performance reviews
  • Elements of a healthy relationship
  • Dealing with problem council members and mayors
  • Recognizing and nurturing a successful relationship.

Note: Live webinar purchase now includes 90-day on-demand access.

George B. Cuff, FCMC

ICMA Presenter

George Cuff began management consulting in 1979 and established his own firm in 1984. His work focuses on the art of governance and the elements that help organizations become more effective.

His firm of experienced professionals has conducted approximately 500 corporate governance reviews and George has personally conducted another 500 seminars for various public sector organizations. George has published over 300 articles as well as five books on local government and governance.

George served four terms as mayor of the city of Spruce Grove, Alberta, having been first elected in 1977. In addition to having chaired numerous boards and committees, George is also a past president of the Alberta Urban Municipalities Association (1982-83) and the Federation of Canadian Municipalities (1988-89). George was also recognized as one of Alberta’s leading citizens by being awarded the Centennial Medal in 2005. He was honored by his profession in 2007 when he was awarded the designation (FCMC) as a Fellow of the Canadian Management Consultants Association. George was also awarded the Queen’s Diamond Jubilee Medal.


06/21/2018 at 1:00 PM (EDT)   |  90 minutes
06/21/2018 at 1:00 PM (EDT)   |  90 minutes
Evaluation Survey
15 Questions
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available