Fostering Workforce Resiliency in 2021

Recorded On: 01/13/2021

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While initial distribution of COVID-19 vaccines provided a glimmer of light at the end of 2020, they too added to the headaches around how to adapt employee policies around this development. Coupled with recent surges in cases prompting localities and schools to roll back reopening measures and tighten restrictions, as well as the latest changes in federal relief, it is clear that local government leaders, along with their staffs and their households/families, must continue to operate in a highly agile and decentralized environment. And they must do so despite very real fatigue across the organization, regardless of direct exposure to the virus.

On January 13, ICMA will offer a free webinar in which experts from the Society for Human Resource Management and the International Public Management Association for Human Resources will discuss workforce policy issues related to the pandemic and the vaccine. They’ll share insights into the latest and most frequently asked questions amongst ICMA members and their own networks of human resource professionals.

Amber Clayton

Knowledge Center Director, SHRM

Amber Clayton oversees the Society for Human Resource Management’s Knowledge Center, which fielded over 66,000 questions from members over the course of 2020 (an increase of 8% relative to the previous year). Throughout 2020, she and her SHRM colleagues hosted regular web conferences in partnership with the Centers for Disease Control and Prevention attended by more than 30,000 participants.  Amber participated in over 100 media interviews in 2020 related to COVID, including interviews with CNBC, FOX, CNN, Bloomberg and the Wall Street Journal.  Amber co-hosts a podcast called Honest HR, where she uncovers and explores uncomfortable, complicated and sometimes wonderful truths of the workplace.  Amber is SHRM-certified with a Bachelor of Science in Business Administration from the University of Baltimore. She has been in various HR roles for over 20 years, primarily in the retail and healthcare industry, before joining SHRM in 2011.  

Cara Woodson Welch

Executive Director, IPMA-HR

Cara Woodson Welch is the Executive Director of IPMA-HR. Cara joins IPMA-HR with nearly 30 years of experience in association management and leadership and is a member of the DC Bar. Most recently, Cara was General Counsel for WorldatWork, a total rewards HR membership association. Before becoming General Counsel at WorldatWork, Cara was Vice President, External Affairs and Practice Leadership, in charge of Public Relations, Media Relations, Publications, including as publisher of a monthly Magazine and a peer reviewed Journal, Social Media, Internal Communications, External Relations, Advocacy and Public Policy, News, Advisory Councils, Governance, and Practice Leadership. Prior to WorldatWork, she served as General Counsel and Vice President of Advocacy at the Design-Build Institute of America in Washington, D.C. Early in her career, she received a fellowship with the Human Resources division of the Social Security Administration in the U.S. Department of Health and Human Services. She also has worked in the state legislature and the state executive branch. Welch previously held executive positions with American Society of Landscape Architects, National Association of Realtors, and American Society of Health-System Pharmacists. She has been a frequent keynote speaker and conference speaker and has been quoted in the Wall Street Journal, The Washington Post and multiple HR trade publications. Welch has a J.D. from Georgetown University Law Center in Washington D.C. and a B.A. in International Studies and French with a minor in political science from Macalester College in St. Paul, MN.


01/13/2021 at 2:00 PM (EST)   |  60 minutes
01/13/2021 at 2:00 PM (EST)   |  60 minutes
Evaluation Survey
15 Questions
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available