ICMA Free Coaching Webinar - Leading from the Middle

Recorded On: 05/19/2021

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Being a leader does not require you to be in a top management position. The individual who gets the team together to download the paper pallet instead of requiring one person or individual to do it alone is a leader. Whether your organization has a formal process for improvement, or changes are made in a more informal way, there are opportunities for any employee to serve as a leader.
1. What is the difference between a manager and a leader?
2. Margaret Wheatley uses the term “leader-full organization.” What does this mean and        why is it important?
3. What are some strategies for mid-level managers and front-line employees to improve their leadership skills and grow their career?
4. What role does the leadership team play in creating opportunities for their staff to become future leaders.
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Noor Shaikh

Assistant Budget Director, Office of Budget and Management

City of Chicago

Noor has been a member of ICMA since 2015. She graduated with her MPA from University of Indiana Bloomington in 2016 and became and ICMA Local Government Management Fellow with the City of Aurora, Colorado where she honed her budget analyst skills and then moved to a Capital Manager position with the City of Dallas, Texas. Noor is currently an Assistant Budget Director for the City of Chicago. You can receive professional Development advice from Noor on ICMA Coach Connect.

Chantal Cotton Gaines

Deputy Manager

City of Palo Alto

Chantal graduated from University of Michigan with her MPP and MUP in 2010. Chantal has been an ICMA member since 2010 and you can find her on ICMA Coach Connect for 1:1 professional development advice. She has had several local government positions to include Assistant to the City Manager for Oakland, CA. She is currently the Deputy City Manager for the City of Palo Alto, CA. 

Haley Kadish

Performance and Innovation Officer

City of Albuquerque, New Mexico

Haley graduated with MPA from Ohio State University in 2012 and performed her Local Government Management Fellowship at Catawba County in North Carolina. From there she moved to Albuquerque, New Mexico where she is currently the Performance and Innovation Officer. 


05/19/2021 at 1:30 PM (EDT)   |  90 minutes
05/19/2021 at 1:30 PM (EDT)   |  90 minutes
Evaluation Survey
6 Questions
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available