Improving Your Community's Development Review Process
Recorded On: 04/18/2019
When working with
developers, most local governments have a review process in place to ensure
compliance with zoning regulations and other laws governing construction
projects. These processes are often difficult to navigate and burdened by an
excessive amount of paperwork, among other issues that can hamper economic development
and drive developers away from your community. However, there are a number of
steps your jurisdiction can take to simplify and streamline these procedures,
making them more painless for all parties involved.
Join Jim Nichols, ICMA-CM as he reviews best practices for improving your local government's development review processes. You will discuss:
- How to identify inefficiencies in your current procedures
- Strategies for improving lines of communication between departments involved in the review process
- How to improve customer service at each point in the process
- The international perspective: practices being employed in the Philippines that may benefit your community
Jim Nichols has had an extensive career in local government executive management around the US, having served over 17 years as Assistant/Deputy City Manager amongst other executive roles for communities around Texas, Arizona and Nevada. Over the course of his career, Jim has been responsible for the refinement and improvement of development review processes (DRP’s) in multiple communities. Most recently, Jim served on a pro-bono assignment in the Philippines for ICMA where he was charged with creating a training program for cities around the Philippines to improve their local permitting processes, as per a directive from President Duterte.
Jim holds a Master of Science degree in Engineering from the University of Connecticut and is a licensed Professional Engineer in Arizona, Nevada and Washington. He also is a Credentialed Manager through ICMA and has published 2 books through the American Public Works Association.