Local Government 101: Fundamentals with Disaster Preparedness Specialization

New for 2018, Local Government 101 returns with new programming combined with its already popular lineup of on-demand courses. This certificate program features a new three-session course on disaster preparedness.

Designed for early to mid-career professionals, this online program goes back to the basics – grounding you in the key skills and practices that are the foundation to becoming an effective local government manager. Taught by experienced managers and local government experts, this five-course, 15-session certificate program will impart real-life experience, best practices, and sound advice in the areas most important to a manager’s day-to-day role.

NOTE: Register multiple staff members and receive a discount: 2 or more = 20% off; 5 or more = 30% off; and 10 or more = 50% off. Click here to download instructions on how to take advantage of volume discounts. 

Audience: Early and mid-career managers, assistant managers, and even career-changers.

Course Overview: Local Government 101 provides the basic skills you need to do an outstanding job for your community and make yourself marketable in the increasingly competitive field of local government management. This 15-module program includes the Disaster Preparedness specialization.

Course 1: Effective Local Government Manager

Course 2: Disaster Preparedness

Course 3: Human Resources and Staff Effectiveness 

Course 4: Managing Local Government Services 

Course 5: Become an Effective Leader 

NOTE: You have one full year to complete this program.

 

  • Local Government 101 Course 1 Session 1

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in Course 1: Effective Local Government Manager

    Dive into exactly what managers do and the unique political context in which they have to work. This course, based on the 3rd edition of ICMA’s Effective Local Government Manager with new updated material, covers the manager’s role in helping elected officials provide effective leadership, vision for the future, and promote quality in the delivery of local government services.

    Subject matter to include:

    • Ethical leadership
    • Community leadership and the manager’s role
    • Navigating the political landscape
    • Governing body’s role and the manager’s responsibilities to it
    • How to strengthen policy-making capabilities
    • Building confidence and promoting a good working environment
    • Conflict resolution
    • Strategic planning
    • Economic development
    • Smart growth
    • Community-building with citizens
    • Developing a positive legacy
    • Organizational design
    • Managing IT
    • Policy formation, implementation, and evaluation
    • Working with other governments and organizations

    Michelle Poché Flaherty

    City on a Hill Consulting

    Michelle Poché Flaherty of City on a Hill Consulting is an executive coach to elected officials and chief executives from all levels of government. Her leadership workshops are featured at national conferences for ICMA, the National League of Cities and other gatherings of government leaders.

    With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

    Mike Conduff

    President and CEO, Elim Group

    Michael A. (Mike) Conduff is the president and CEO of The Elim Group and also serves as ICMA’s senior advisor for governance. Conduff is a multiple time best-selling author with Jack Canfield (of Chicken Soup fame) for their book The Success Secret and with Brian Tracy for their book Pushing to the Front – Front Line Strategies from the World’s Leading Experts. Additionally, he writes a regular governance column for Public Management (PM) magazine, is a contributing author to the ICMA Green Book series and is frequently published or quoted in other national publications.

  • Local Government 101 DP Course 2 Session 2

    Contains 4 Component(s), 1.50 credits offered Recorded On: 07/10/2018

    2 of 3 sessions in Course 2: Disaster Preparedness

    This three-part course will detail community response, outcomes, and lessons learned while imparting the fundamentals of emergency management by focusing on the four phases of the emergency management cycle: Preparedness, Response, Recovery and Mitigation.

    You will cover:

    • The emergency management cycle
    • Key players involved in the cycle
    • Interrelated agencies and their roles
    • Assessing risk
    • Evaluating mitigation options
    • Fundamentals of an emergency management plan
    • All hazards plans
    • Training for personnel
    • Community education
    • Disaster response: putting the plan into action
    • Communications across agencies
    • Communications to public
    • Evacuation
    • Search and rescue
    • Sheltering
    • Short- and long-term recovery
    • Federal programs and what you should know


    Thomas Wieczorek

    Director, Center for Public Safety Management

  • Local Government 101 Course 1 Session 2

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in Course 1: Effective Local Government Manager

    Dive into exactly what managers do and the unique political context in which they have to work. This course, based on the 3rd edition of ICMA’s Effective Local Government Manager with new updated material, covers the manager’s role in helping elected officials provide effective leadership, vision for the future, and promote quality in the delivery of local government services.

    Subject matter to include:

    • Ethical leadership
    • Community leadership and the manager’s role
    • Navigating the political landscape
    • Governing body’s role and the manager’s responsibilities to it
    • How to strengthen policy-making capabilities
    • Building confidence and promoting a good working environment
    • Conflict resolution
    • Strategic planning
    • Economic development
    • Smart growth
    • Community-building with citizens
    • Developing a positive legacy
    • Organizational design
    • Managing IT
    • Policy formation, implementation, and evaluation
    • Working with other governments and organizations
  • Local Government 101 Course 1 Session 3

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in Course 1: Effective Local Government Manager

    Dive into exactly what managers do and the unique political context in which they have to work. This course, based on the 3rd edition of ICMA’s Effective Local Government Manager with new updated material, covers the manager’s role in helping elected officials provide effective leadership, vision for the future, and promote quality in the delivery of local government services.

    Subject matter to include:

    • Ethical leadership
    • Community leadership and the manager’s role
    • Navigating the political landscape
    • Governing body’s role and the manager’s responsibilities to it
    • How to strengthen policy-making capabilities
    • Building confidence and promoting a good working environment
    • Conflict resolution
    • Strategic planning
    • Economic development
    • Smart growth
    • Community-building with citizens
    • Developing a positive legacy
    • Organizational design
    • Managing IT
    • Policy formation, implementation, and evaluation
    • Working with other governments and organizations
  • Local Goverment 101 DP Course 2 Session 1

    Contains 3 Component(s), 1.50 credits offered

    1 of 3 sessions in Course 2: Disaster Preparedness

    This three-part course will detail community response, outcomes, and lessons learned while imparting the fundamentals of emergency management by focusing on the four phases of the emergency management cycle: Preparedness, Response, Recovery and Mitigation.

    You will cover

    • The emergency management cycle
    • Key players involved in the cycle
    • Interrelated agencies and their roles
    • Assessing risk
    • Evaluating mitigation options
    • Fundamentals of an emergency management plan
    • All hazards plans
    • Training for personnel
    • Community education
    • Disaster response: putting the plan into action
    • Communications across agencies
    • Communications to public
    • Evacuation
    • Search and rescue
    • Sheltering
    • Short- and long-term recovery
    • Federal programs and what you should know


    Thomas Wieczorek

    Director, Center for Public Safety Management

  • Local Goverment 101 DP Course 2 Session 3

    Contains 4 Component(s), 1.50 credits offered Recorded On: 07/24/2018

    3 of 3 sessions in Course 2: Disaster Preparedness

    This three-part course will detail community response, outcomes, and lessons learned while imparting the fundamentals of emergency management by focusing on the four phases of the emergency management cycle: Preparedness, Response, Recovery and Mitigation.

    You will cover:

    • The emergency management cycle
    • Key players involved in the cycle
    • Interrelated agencies and their roles
    • Assessing risk
    • Evaluating mitigation options
    • Fundamentals of an emergency management plan
    • All hazards plans
    • Training for personnel
    • Community education
    • Disaster response: putting the plan into action
    • Communications across agencies
    • Communications to public
    • Evacuation
    • Search and rescue
    • Sheltering
    • Short- and long-term recovery
    • Federal programs and what you should know


    Thomas Wieczorek

    Director, Center for Public Safety Management

  • Local Government 101 Course 3 Session 1

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in Course 3: Human Resources and Staff Effectiveness

    Learn how to build a solid workforce by focusing on recruiting strategies and team building. This human resources course will cover municipal HR, compensation and pay for performance, how to hire the right candidates, and how to evaluate, review, and manage performance.

    • Subject matter to include:
    • Personnel policies
    • Compliance requirements
    • Discipline, unions, and grievances
    • Workplace safety and health
    • Compensation and classification systems
    • How to achieve internal and external equity
    • Market analysis and compensation tools
    • Challenges in the hiring process
    • Recruitment techniques
    • Assessment systems
    • Selection tools
    • Legal issues in staffing
    • Performance appraisal systems
    • Training
    • Challenges to performance management
    • Managing performance
    • Managing the causes of problems
  • Local Government 101 Course 3 Session 2

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in Course 3: Human Resources and Staff Effectiveness

    Learn how to build a solid workforce by focusing on recruiting strategies and team building. This human resources course will cover municipal HR, compensation and pay for performance, how to hire the right candidates, and how to evaluate, review, and manage performance.

    • Subject matter to include:
    • Personnel policies
    • Compliance requirements
    • Discipline, unions, and grievances
    • Workplace safety and health
    • Compensation and classification systems
    • How to achieve internal and external equity
    • Market analysis and compensation tools
    • Challenges in the hiring process
    • Recruitment techniques
    • Assessment systems
    • Selection tools
    • Legal issues in staffing
    • Performance appraisal systems
    • Training
    • Challenges to performance management
    • Managing performance
    • Managing the causes of problems
  • Local Government 101 Course 3 Session 3

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in Course 3: Human Resources and Staff Effectiveness

    Learn how to build a solid workforce by focusing on recruiting strategies and team building. This human resources course will cover municipal HR, compensation and pay for performance, how to hire the right candidates, and how to evaluate, review, and manage performance.

    • Subject matter to include:
    • Personnel policies
    • Compliance requirements
    • Discipline, unions, and grievances
    • Workplace safety and health
    • Compensation and classification systems
    • How to achieve internal and external equity
    • Market analysis and compensation tools
    • Challenges in the hiring process
    • Recruitment techniques
    • Assessment systems
    • Selection tools
    • Legal issues in staffing
    • Performance appraisal systems
    • Training
    • Challenges to performance management
    • Managing performance
    • Managing the causes of problems
  • Local Government 101 Course 4 Session 1

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in Course 1: Managing Local Government Services

    Take a comprehensive look at local government service delivery. Based on ICMA’s Managing Local Government Services, this course will help you learn about the efficient, effective, and equitable delivery of essential services to residents. From parks and recreation to community planning this course will cover a wide array of local government services, new trends in service delivery, and best practices for smaller communities with limited budgets.

    Subject matter to include:

    • Manager’s role in performing the business of the community
    • External trends that drive local decisions
    • Regional collaboration and working with other governments
    • Legislation and forms of government
    • Clerk’s office, roles, and challenges
    • Planning: The difference between comprehensive and functional
    • The planning process
    • Participants in the planning process and their roles
    • Zoning and ordinance
    • Affordable housing
    • Capital improvement plans
    • Public works
    • Parks and recreation
    • Health and human services
    • Emergency management
    • Police, fire, and other emergency services
    • Service delivery alternatives

    Peggy Merriss

    City Manager, City of Decatur, Georgia

    Peggy Merriss has served as the City Manager of the City of Decatur, Georgia since May, 1993 and has worked for the City since August, 1983. She has a MPA from UNC Chapel Hill and a BA in Politics from Converse College where she has been recognized with the "Career Achievement Award." She has also completed the SEI program at the UVA and received her ICMA Credential Manager designation in May 2003. Peggy previously served as the President of ICMA, the first woman and youngest person to ever hold the office. She is a member of the Board of Directors of ICMA-RC and has served on the Board of the Alliance for Innovation. The Georgia City/County Management Association awarded her with the Pillar of Professional Excellence Award in 2008 and in 2003 she was awarded the "Georgia Excellence in Public Service Award."