Local Government 101: Fundamentals with Equity & Inclusion Specialization

Local Government 101: Fundamentals with Equity & Inclusion Specialization imparts practical knowledge of what it takes to succeed in local government. 

Designed for early to mid-career professionals, this online program goes back to the basics – grounding you in the key skills and practices that are the foundation to becoming an effective local government manager. Taught by experienced managers and local government experts, this five-course, 15-session certificate program will impart real-life experience, best practices, and sound advice in the areas most important to a manager’s day-to-day role.

NOTE: Register multiple staff members and receive a discount: 2 or more = 20% off; 5 or more = 30% off; and 10 or more = 50% off. Click here to download instructions on how to take advantage of volume discounts. 

Audience: 

Early and mid-career managers, assistant managers, and even career-changers.

Course Overview: Local Government 101 provides the basic skills you need to do an outstanding job for your community and make yourself marketable in the increasingly competitive field of local government management. This 15-module program includes the Equity & Inclusion specialization.

Course 1: Effective Local Government Manager

Course 2: Equity and Inclusion

Course 3: Human Resources and Staff Effectiveness 

Course 4: Managing Local Government Services 

Course 5: Become an Effective Leader 

NOTE: You have one full year to complete this program.

 

  • Local Government 101 Course 1 Session 1

    Contains 3 Component(s), Includes Credits

    One of three sessions in Course 1: Effective Local Government Manager

    Dive into exactly what managers do and the unique political context in which they have to work. This course, based on the 3rd edition of ICMA’s Effective Local Government Manager with new updated material, covers the manager’s role in helping elected officials provide effective leadership, vision for the future, and promote quality in the delivery of local government services.

    Subject matter to include:

    • Ethical leadership
    • Community leadership and the manager’s role
    • Navigating the political landscape
    • Governing body’s role and the manager’s responsibilities to it
    • How to strengthen policy-making capabilities
    • Building confidence and promoting a good working environment
    • Conflict resolution
    • Strategic planning
    • Economic development
    • Smart growth
    • Community-building with citizens
    • Developing a positive legacy
    • Organizational design
    • Managing IT
    • Policy formation, implementation, and evaluation
    • Working with other governments and organizations

    Michelle Poché Flaherty

    Deputy City Manager, City of Palo Alto

    Michelle Poché Flaherty is deputy city manager of the city of Palo Alto, California.  With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

    Mike Conduff

    President and CEO, Elim Group

    Michael A. (Mike) Conduff is the president and CEO of The Elim Group and also serves as ICMA’s senior advisor for governance. Conduff is a multiple time best-selling author with Jack Canfield (of Chicken Soup fame) for their book The Success Secret and with Brian Tracy for their book Pushing to the Front – Front Line Strategies from the World’s Leading Experts. Additionally, he writes a regular governance column for Public Management (PM) magazine, is a contributing author to the ICMA Green Book series and is frequently published or quoted in other national publications.

  • Local Government 101 Course 1 Session 2

    Contains 3 Component(s), Includes Credits

    One of three sessions in Course 1: Effective Local Government Manager

    Dive into exactly what managers do and the unique political context in which they have to work. This course, based on the 3rd edition of ICMA’s Effective Local Government Manager with new updated material, covers the manager’s role in helping elected officials provide effective leadership, vision for the future, and promote quality in the delivery of local government services.

    Subject matter to include:

    • Ethical leadership
    • Community leadership and the manager’s role
    • Navigating the political landscape
    • Governing body’s role and the manager’s responsibilities to it
    • How to strengthen policy-making capabilities
    • Building confidence and promoting a good working environment
    • Conflict resolution
    • Strategic planning
    • Economic development
    • Smart growth
    • Community-building with citizens
    • Developing a positive legacy
    • Organizational design
    • Managing IT
    • Policy formation, implementation, and evaluation
    • Working with other governments and organizations
  • Local Government 101 Course 1 Session 3

    Contains 3 Component(s), Includes Credits

    One of three sessions in Course 1: Effective Local Government Manager

    Dive into exactly what managers do and the unique political context in which they have to work. This course, based on the 3rd edition of ICMA’s Effective Local Government Manager with new updated material, covers the manager’s role in helping elected officials provide effective leadership, vision for the future, and promote quality in the delivery of local government services.

    Subject matter to include:

    • Ethical leadership
    • Community leadership and the manager’s role
    • Navigating the political landscape
    • Governing body’s role and the manager’s responsibilities to it
    • How to strengthen policy-making capabilities
    • Building confidence and promoting a good working environment
    • Conflict resolution
    • Strategic planning
    • Economic development
    • Smart growth
    • Community-building with citizens
    • Developing a positive legacy
    • Organizational design
    • Managing IT
    • Policy formation, implementation, and evaluation
    • Working with other governments and organizations
  • Local Government 101 EI Course 2 Session 1

    Contains 3 Component(s), Includes Credits Recorded On: 06/22/2018

    1 of 3 sessions in Course 2: Equity and Inclusion

    This three-part course will help you understand bias, how it affects society today, and how equity and inclusion issues touch all aspects of local government management. You will discuss the role of implicit bias and how it plays out at the individual and institutional levels. You will learn how to make the business case for equity and inclusion programs, as well as the hard and soft skills you’ll need to ensure that your organization is doing everything it can to be fair and inclusive for its staff and the community it serves.

    Topics covered include:

    • Understanding key terminology
    • The history of inequities in the United States
    • The intersections between different types of bias
    • Normalizing conversations about race Structural bias close to home
    • Organizing to advance racial equity
    • Operationalizing racial equity
    • Communicating about race
    • The recent findings of ICMA research project “Recruiting and Retaining Underrepresented Groups”
    • The hiring process and how to minimize the impact of bias on it
    • Managing a heterogenous team

    Julie Nelson

    ICMA Presenter

    Julie Nelson is the director of the Government Alliance on Race and Equity, senior vice president at the new Race Forward, and a senior fellow with the Haas Institute for and Fair and Inclusive Society (HIFIS) at the University of California, Berkeley. Nelson is the former director of the Seattle Office for Civil Rights where she served eight years, providing both vision and hands-on work to Seattle’s Race and Social Justice Initiative. She also served in other government positions including the City of Seattle Human Services Department, Administrative Services and Public Utilities, Housing and Urban Development, and Pima County Community Services in Tucson, Arizona.  

    She has a master’s degree in Economics from the University of Washington and has served on the boards of multiple nonprofits. She is actively involved with community groups working for racial and social justice. Nelson is driven by her passion to realize equity and social justice.

  • Local Government 101 EI Course 2 Session 2

    Contains 4 Component(s), Includes Credits Recorded On: 07/13/2018

    1 of 3 sessions in Course 2: Equity and Inclusion

    This three-part course will help you understand bias, how it affects society today, and how equity and inclusion issues touch all aspects of local government management. You will discuss the role of implicit bias and how it plays out at the individual and institutional levels. You will learn how to make the business case for equity and inclusion programs, as well as the hard and soft skills you’ll need to ensure that your organization is doing everything it can to be fair and inclusive for its staff and the community it serves.

    Topics covered include:

    • Understanding key terminology
    • The history of inequities in the United States
    • The intersections between different types of bias
    • Normalizing conversations about race Structural bias close to home
    • Organizing to advance racial equity
    • Operationalizing racial equity
    • Communicating about race
    • The recent findings of ICMA research project “Recruiting and Retaining Underrepresented Groups”
    • The hiring process and how to minimize the impact of bias on it
    • Managing a heterogenous team

    Julie Nelson

    ICMA Presenter

    Julie Nelson is the director of the Government Alliance on Race and Equity, senior vice president at the new Race Forward, and a senior fellow with the Haas Institute for and Fair and Inclusive Society (HIFIS) at the University of California, Berkeley. Nelson is the former director of the Seattle Office for Civil Rights where she served eight years, providing both vision and hands-on work to Seattle’s Race and Social Justice Initiative. She also served in other government positions including the City of Seattle Human Services Department, Administrative Services and Public Utilities, Housing and Urban Development, and Pima County Community Services in Tucson, Arizona.  

    She has a master’s degree in Economics from the University of Washington and has served on the boards of multiple nonprofits. She is actively involved with community groups working for racial and social justice. Nelson is driven by her passion to realize equity and social justice.

  • Local Government 101 EI Course 2 Session 3

    Contains 4 Component(s), Includes Credits Recorded On: 07/27/2018

    1 of 3 sessions in Course 2: Equity and Inclusion

    This three-part course will help you understand bias, how it affects society today, and how equity and inclusion issues touch all aspects of local government management. You will discuss the role of implicit bias and how it plays out at the individual and institutional levels. You will learn how to make the business case for equity and inclusion programs, as well as the hard and soft skills you’ll need to ensure that your organization is doing everything it can to be fair and inclusive for its staff and the community it serves.

    Topics covered include:

    • Understanding key terminology
    • The history of inequities in the United States
    • The intersections between different types of bias
    • Normalizing conversations about race Structural bias close to home
    • Organizing to advance racial equity
    • Operationalizing racial equity
    • Communicating about race
    • The recent findings of ICMA research project “Recruiting and Retaining Underrepresented Groups”
    • The hiring process and how to minimize the impact of bias on it
    • Managing a heterogenous team

    Kendra L. Smith, Ph.D.

    ICMA Presenter

    Kendra L. Smith, Ph.D., is the associate director for community engagement and research in the Office of Community Engagement in the Center for Population Health Sciences - School of Medicine at Stanford University. She is responsible for expanding the ethical use and knowledge of community-engaged research throughout the Stanford School of Medicine community. She accomplishes this through original research, facilitating seminars and workshops, promoting diversity, and developing community partnerships. Previously, Dr. Smith served as a policy analyst at the Morrison Institute for Public Policy and a research fellow at the Center for Urban Innovation, both at Arizona State University. She is experienced in designing and executing local, state, and national research and evaluation projects. Additionally, Dr. Smith provides independent consulting services to various organizations on topics related to workforce development, community engagement, capacity building, local government, and diversity programs.

    Dr. Smith earned a doctorate in community resources and development of Arizona State University, a master’s in public administration from the University of Oklahoma, and a bachelor’s degree from the University of Central Oklahoma.

  • Local Government 101 Course 3 Session 1

    Contains 3 Component(s), Includes Credits

    One of three sessions in Course 3: Human Resources and Staff Effectiveness

    Learn how to build a solid workforce by focusing on recruiting strategies and team building. This human resources course will cover municipal HR, compensation and pay for performance, how to hire the right candidates, and how to evaluate, review, and manage performance.

    • Subject matter to include:
    • Personnel policies
    • Compliance requirements
    • Discipline, unions, and grievances
    • Workplace safety and health
    • Compensation and classification systems
    • How to achieve internal and external equity
    • Market analysis and compensation tools
    • Challenges in the hiring process
    • Recruitment techniques
    • Assessment systems
    • Selection tools
    • Legal issues in staffing
    • Performance appraisal systems
    • Training
    • Challenges to performance management
    • Managing performance
    • Managing the causes of problems
  • Local Government 101 Course 3 Session 2

    Contains 3 Component(s), Includes Credits

    One of three sessions in Course 3: Human Resources and Staff Effectiveness

    Learn how to build a solid workforce by focusing on recruiting strategies and team building. This human resources course will cover municipal HR, compensation and pay for performance, how to hire the right candidates, and how to evaluate, review, and manage performance.

    • Subject matter to include:
    • Personnel policies
    • Compliance requirements
    • Discipline, unions, and grievances
    • Workplace safety and health
    • Compensation and classification systems
    • How to achieve internal and external equity
    • Market analysis and compensation tools
    • Challenges in the hiring process
    • Recruitment techniques
    • Assessment systems
    • Selection tools
    • Legal issues in staffing
    • Performance appraisal systems
    • Training
    • Challenges to performance management
    • Managing performance
    • Managing the causes of problems
  • Local Government 101 Course 3 Session 3

    Contains 3 Component(s), Includes Credits

    One of three sessions in Course 3: Human Resources and Staff Effectiveness

    Learn how to build a solid workforce by focusing on recruiting strategies and team building. This human resources course will cover municipal HR, compensation and pay for performance, how to hire the right candidates, and how to evaluate, review, and manage performance.

    • Subject matter to include:
    • Personnel policies
    • Compliance requirements
    • Discipline, unions, and grievances
    • Workplace safety and health
    • Compensation and classification systems
    • How to achieve internal and external equity
    • Market analysis and compensation tools
    • Challenges in the hiring process
    • Recruitment techniques
    • Assessment systems
    • Selection tools
    • Legal issues in staffing
    • Performance appraisal systems
    • Training
    • Challenges to performance management
    • Managing performance
    • Managing the causes of problems
  • Local Government 101 Course 4 Session 1

    Contains 3 Component(s), Includes Credits

    One of three sessions in Course 1: Managing Local Government Services

    Take a comprehensive look at local government service delivery. Based on ICMA’s Managing Local Government Services, this course will help you learn about the efficient, effective, and equitable delivery of essential services to residents. From parks and recreation to community planning this course will cover a wide array of local government services, new trends in service delivery, and best practices for smaller communities with limited budgets.

    Subject matter to include:

    • Manager’s role in performing the business of the community
    • External trends that drive local decisions
    • Regional collaboration and working with other governments
    • Legislation and forms of government
    • Clerk’s office, roles, and challenges
    • Planning: The difference between comprehensive and functional
    • The planning process
    • Participants in the planning process and their roles
    • Zoning and ordinance
    • Affordable housing
    • Capital improvement plans
    • Public works
    • Parks and recreation
    • Health and human services
    • Emergency management
    • Police, fire, and other emergency services
    • Service delivery alternatives

    Peggy Merriss

    City Manager, City of Decatur, Georgia

    Peggy Merriss has served as the City Manager of the City of Decatur, Georgia since May, 1993 and has worked for the City since August, 1983. She has a MPA from UNC Chapel Hill and a BA in Politics from Converse College where she has been recognized with the "Career Achievement Award." She has also completed the SEI program at the UVA and received her ICMA Credential Manager designation in May 2003. Peggy previously served as the President of ICMA, the first woman and youngest person to ever hold the office. She is a member of the Board of Directors of ICMA-RC and has served on the Board of the Alliance for Innovation. The Georgia City/County Management Association awarded her with the Pillar of Professional Excellence Award in 2008 and in 2003 she was awarded the "Georgia Excellence in Public Service Award."