Local Government 201

With Local Government 201, you will dive deeper into core issues facing local government management. Designed to take you beyond the basics, this professional certificate program will deliver a practical understanding of key areas important to your success as a local government manager.

Audience: New and mid-career managers, assistant managers, and even-career changers new to local government.

Prerequisites: Completion of LG 101 online certificate program or 5 years of experience in local government management.

Course Overview: This five-course, 15-session program will include:

  • Effective Communication: Engaging Staff, Elected Officials, and Community
  • Public Safety: Trends and Innovations, Race in America, and Crisis Communications
  • Building Community: Sustainability, Smart Cities, and Placemaking
  • Organizational Development: Alternative Work Models, Succession Planning, Becoming an Employer of Choice 
  • Leadership: Leadership at All Levels, Creating a True Leadership Team, and Becoming an Innovative Leader

 

 

  • Local Government 201 Course 1 Session 1: Effective Communication

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in the first course of Local Government 201.

    Learn how to communicate like a leader. This session is one of three that will discuss effective communication strategies. Subject matter will include: 

    • Components of effective communication
    • Developing the tone for internal communications
    • Forms of communication and when to use them
    • Transparency vs. confidentiality
    • Communicating to a diverse audience
    • Personality types and communication
    • Communicating to your boss/governing board
    • Council-manager relations
    • Communicating to your staff

    Michelle Poché Flaherty

    City on a Hill Consulting

    Michelle Poché Flaherty of City on a Hill Consulting is an executive coach to elected officials and chief executives from all levels of government. Her leadership workshops are featured at national conferences for ICMA, the National League of Cities and other gatherings of government leaders.

    With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

    Michael A. (Mike) Conduff

    The Elim Group

    Michael A. (Mike) Conduff is the president and CEO of The Elim Group and also serves as ICMA’s senior advisor for governance. Conduff is a multiple time best-selling author with Jack Canfield (of Chicken Soup fame) for their book The Success Secret and with Brian Tracy for their book Pushing to the Front – Front Line Strategies from the World’s Leading Experts. Additionally, he writes a regular governance column for Public Management (PM) magazine, is a contributing author to the ICMA Green Book series and is frequently published or quoted in other national publications.

  • Local Government 201: Course 2 Session 1 Public Safety

    Contains 3 Component(s), 1.50 credits offered

    This is one of three sessions in Local Government 201: Public Safety

    Take a deep dive into trending issues in public safety. This is one of three sessions in a course. Topics will include: 

    • The future of public safety 
    • EMS and healthcare reform
    • Staffing for effective policing
    • Race and American public safety
    • Diversity in police, fire and EMS
    • Crisis communication
    • Emergency communication

    Thomas Wieczorek

    Director, Center for Public Safety Management

  • Local Government 201 Course 3 Session 1: Building Community

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in the third course of Local Government 201.

    Explore environmental sustainability, economic sustainability, and social equity. This course will discuss how to develop a sustainability plan as well as placemaking and planning.

    • Environmental sustainability
    • Economic sustainability
    • Social equity
    • Sustainability plans
    • Measuring sustainability
    • Placemaking and planning
    • Community engagement

    Michelle Poché Flaherty

    City on a Hill Consulting

    Michelle Poché Flaherty of City on a Hill Consulting is an executive coach to elected officials and chief executives from all levels of government. Her leadership workshops are featured at national conferences for ICMA, the National League of Cities and other gatherings of government leaders.

    With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

  • Local Government 201 Course 4 Session 1: Organizational Development

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in the fourth course of Local Government 201.

    From alternative work schedules to succession planning, this course will help you lead your organization to becoming an employer of choice. You will discuss: 

    • Alternative Work Models 
    • Succession Planning
    • Talent Management 
    • Employee Engagement
    • Becoming an Employer of Choice

    Michelle Poché Flaherty

    City on a Hill Consulting

    Michelle Poché Flaherty of City on a Hill Consulting is an executive coach to elected officials and chief executives from all levels of government. Her leadership workshops are featured at national conferences for ICMA, the National League of Cities and other gatherings of government leaders.

    With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

  • Local Government 201 Course 5 Session 1: Leadership at All Levels

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in the fifth course of Local Government 201.

    This course will explore leadership at all levels, how to create a true leadership team, and how to become an innovative leader. Subject matter will include: 

    • Emotionally intelligent leadership
    • Six styles of leadership
    • Change management
    • The future of work and generational differences
    • Five levels of leadership

    Michelle Poché Flaherty

    City on a Hill Consulting

    Michelle Poché Flaherty of City on a Hill Consulting is an executive coach to elected officials and chief executives from all levels of government. Her leadership workshops are featured at national conferences for ICMA, the National League of Cities and other gatherings of government leaders.

    With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

  • Local Government 201 Course 1 Session 2: Effective Communication

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in the first course of Local Government 201.

    Learn how to communicate like a leader. This session is one of three that will discuss effective communication strategies. Subject matter will include: 

    • Components of effective communication
    • Developing the tone for internal communications
    • Forms of communication and when to use them
    • Transparency vs. confidentiality
    • Communicating to a diverse audience
    • Personality types and communication
    • Communicating to your boss/governing board
    • Council-manager relations
    • Communicating to your staff

    Michelle Poché Flaherty

    City on a Hill Consulting

    Michelle Poché Flaherty of City on a Hill Consulting is an executive coach to elected officials and chief executives from all levels of government. Her leadership workshops are featured at national conferences for ICMA, the National League of Cities and other gatherings of government leaders.

    With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

    Mike Conduff

    President and CEO, Elim Group

    Michael A. (Mike) Conduff is the president and CEO of The Elim Group and also serves as ICMA’s senior advisor for governance. Conduff is a multiple time best-selling author with Jack Canfield (of Chicken Soup fame) for their book The Success Secret and with Brian Tracy for their book Pushing to the Front – Front Line Strategies from the World’s Leading Experts. Additionally, he writes a regular governance column for Public Management (PM) magazine, is a contributing author to the ICMA Green Book series and is frequently published or quoted in other national publications.

  • Local Government 201 Course 1 Session 3: Effective Communication

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in the first course of Local Government 201.

    Learn how to communicate like a leader. This session is one of three that will discuss effective communication strategies. Subject matter will include: 

    • Components of effective communication
    • Developing the tone for internal communications
    • Forms of communication and when to use them
    • Transparency vs. confidentiality
    • Communicating to a diverse audience
    • Personality types and communication
    • Communicating to your boss/governing board
    • Council-manager relations
    • Communicating to your staff

    Michelle Poché Flaherty

    City on a Hill Consulting

    Michelle Poché Flaherty of City on a Hill Consulting is an executive coach to elected officials and chief executives from all levels of government. Her leadership workshops are featured at national conferences for ICMA, the National League of Cities and other gatherings of government leaders.

    With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

  • Local Government 201: Course 2 Session 2 Public Safety

    Contains 3 Component(s), 1.50 credits offered

    This is one of three sessions in Local Government 201: Public Safety

    Take a deep dive into trending issues in public safety. This is one of three sessions in a course. Topics will include: 

    • The future of public safety 
    • EMS and healthcare reform
    • Staffing for effective policing
    • Race and American public safety
    • Diversity in police, fire and EMS
    • Crisis communication
    • Emergency communication

    Thomas Wieczorek

    Director, Center for Public Safety Management

  • Local Government 201: Course 2 Session 3 Public Safety

    Contains 3 Component(s), 1.50 credits offered

    This is one of three sessions in Local Government 201: Public Safety

    Take a deep dive into trending issues in public safety. This is one of three sessions in a course. Topics will include: 

    • The future of public safety 
    • EMS and healthcare reform
    • Staffing for effective policing
    • Race and American public safety
    • Diversity in police, fire and EMS
    • Crisis communication
    • Emergency communication

    Thomas Wieczorek

    Director, Center for Public Safety Management

  • Local Government 201 Course 3 Session 2: Building Community

    Contains 3 Component(s), 1.50 credits offered

    One of three sessions in the third course of Local Government 201.

    Explore environmental sustainability, economic sustainability, and social equity. This course will discuss how to develop a sustainability plan as well as placemaking and planning.

    • Environmental sustainability
    • Economic sustainability
    • Social equity
    • Sustainability plans
    • Measuring sustainability
    • Placemaking and planning
    • Community engagement

    Michelle Poché Flaherty

    City on a Hill Consulting

    Michelle Poché Flaherty of City on a Hill Consulting is an executive coach to elected officials and chief executives from all levels of government. Her leadership workshops are featured at national conferences for ICMA, the National League of Cities and other gatherings of government leaders.

    With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.